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Privacy Policy

Privacy Policy

This Privacy Policy applies between you, the User of this Website, and FT PLAY, the owner and provider of this Website. FT PLAY takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this Privacy Policy carefully.

Definitions and Interpretation

  1. In this Privacy Policy, the following definitions are used:
    • Data: collectively all information that you submit to FT PLAY via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
    • Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation.
    • GDPR: the UK General Data Protection Regulation.
    • FT PLAY, we or us: FT PLAY, a company incorporated in England and Wales with registered number 16438265 whose registered office is at 3rd Floor, 86-90 Paul Street, London EC2A 4NE.
    • User or you: any third party that accesses the Website and is not either (i) employed by FT PLAY and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to FT PLAY and accessing the Website in connection with the provision of such services.
    • Website: the website that you are currently using, ftplay.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
  2. In this Privacy Policy, unless the context requires a different interpretation:
    • the singular includes the plural and vice versa;
    • references to sub-clauses, clauses, schedules or appendices are to those of this Privacy Policy;
    • a reference to a person includes firms, companies, government entities, trusts and partnerships;
    • "including" is understood to mean "including without limitation";
    • reference to any statutory provision includes any modification or amendment of it;
    • the headings and sub-headings do not form part of this Privacy Policy.

Scope of this Privacy Policy

  1. This Privacy Policy applies only to the actions of FT PLAY and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
  2. For purposes of the applicable Data Protection Laws, FT PLAY is the "data controller". This means that FT PLAY determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

  1. We may collect the following Data, which includes personal Data, from you:
    • name
    • date of birth
    • gender
    • contact Information such as email addresses and telephone numbers
    • financial information such as credit / debit card numbers

How We Collect Data

  1. We collect Data in the following ways: (a) data is given to us by you; and (b) data is collected automatically.
  2. FT PLAY will collect your Data in a number of ways, for example:
    • when you contact us through the Website, by telephone, post, e-mail or through any other means;
    • when you register with us and set up an account to receive our products/services;
    • when you enter a competition or promotion through a social media channel;
    • when you make payments to us, through this Website or otherwise;
    • when you use our services;
  3. To the extent that you access the Website, we will collect your Data automatically, for example:
    • IP address
    • date, times and frequency of access
    • your usage and interaction with site content

Our Use of Data

  1. Data may be used by us for the following reasons:
    • internal record keeping
    • transmission by email of marketing materials
    • market research via email, phone, fax, or mail
  2. We may use your Data for our legitimate interests. You have the right to object in certain circumstances.
  3. For direct marketing:
    • Soft opt-in applies if you’ve previously engaged with us.
    • Other e-marketing requires explicit opt-in consent.
    • You may withdraw consent at any time.
  4. Account creation is processed as part of a contract between you and FT PLAY.
  5. We may use your data to show you ads. You may disable cookies to opt out.

Who We Share Data With

  1. We may share your Data with:
    • Group companies or affiliates for seamless service and support
    • Employees, agents, and advisers for customer and legal support
    • Third-party providers for payment processing, hosting, analytics, support, and security

Keeping Data Secure

  1. We use measures like passwords, secure servers, and SSL encryption.
  2. We are hosted on AWS which complies with strong data protection standards.
  3. If you suspect a data breach, contact support@ftplay.com.
  4. For tips on online security, visit www.getsafeonline.org.

Data Retention

  1. Data is kept only as long as needed unless required by law.
  2. Deleted data may still exist in backups for legal or compliance reasons.

Your Rights

  1. You have the right to:
    • Access data
    • Correct inaccurate data
    • Erase your data
    • Restrict processing
    • Data portability
    • Object to processing
  2. To exercise any rights, email us at support@ftplay.com
  3. Complaints can be directed to the UK ICO at https://ico.org.uk
  4. Please inform us if your data changes while we retain it.

Links to Other Websites

We are not responsible for the content or privacy policies of external websites linked from our site.

Business Transfers

  1. In the event of a business transfer, user data may be transferred with it.
  2. We may disclose data to prospective buyers.
  3. We take steps to ensure your privacy remains protected.

General

  1. Your rights under this Privacy Policy cannot be transferred to another person.
  2. If a clause is found unenforceable, the rest remains valid.
  3. No delay or failure to exercise rights waives them.
  4. This Policy is governed by English law. Disputes will be under English court jurisdiction.

Changes to This Privacy Policy

  1. FT PLAY may update this policy. Changes are effective immediately upon being posted on the Website. You are deemed to accept the updated policy upon your next use.

Contact

You may contact FT PLAY by email at support@ftplay.com

Attribution

This Privacy Policy was created using a document from Rocket Lawyer.

Effective Date: 16 June 2025